Nationwide Staffing Augmentation
SCALE YOUR TEAM. STRENGTHEN YOUR PROGRAMS.
Triple Impact Services provides pre-screened military spouse and veteran family talent to firms across the country looking to augment their teams, programs, and operations with reliable, high-performing resources.
How We Work
BUILT FOR FIRMS THAT NEED MORE CAPACITY
Every organization has different capacity needs. Some need flexible resources to support a growing program. Others want to evaluate talent before expanding headcount. Others know exactly what they need and want to move fast.
Triple Impact Services offers three engagement models so firms across the country can access our talent pipeline the way that works best for their operation.
Engagement Models
CHOOSE YOUR STAFFING APPROACH
Contract Staffing
Augment your team or program with pre-screened talent on a contract basis. Scalable, flexible resources without long-term headcount commitments — available to firms nationwide.
Temp-to-Hire
Evaluate a resource on the job before expanding your permanent team. The lowest-risk path to adding long-term capacity from our talent pool.
Direct Placement
When you know what you need and want to move decisively, we source, screen, and present qualified candidates for permanent placement. We handle the pipeline — you make the decision.
Our Process
FROM PIPELINE TO PLACEMENT — ANYWHERE IN THE U.S.
We don't post a job and wait. Triple Impact Services maintains an active pipeline of pre-screened candidates recruited directly from military communities across the country. When you bring us a requirement, we match against candidates we already know — which means faster placements and fewer surprises, regardless of where your operation is located.
Every candidate we present has been personally screened for professionalism, communication, and role fit. You're not reviewing cold applications. You're meeting people we've already vouched for.
With over 8 years in staffing and BPO — and a team that averages 30+ years of industry experience — we understand this business model from the inside. We know what a high-performing contact center team looks like, what it takes to sustain it, and how to staff it with people who show up ready to contribute.
Role Categories
WHERE WE PLACE
Customer Service & Contact Center
Inbound and outbound customer support, call center operations, client-facing service roles. Military family members bring the composure and communication skills these positions demand.
Administrative & Office Support
Executive assistants, office coordinators, scheduling, correspondence, and general administrative functions. Organized, reliable, and ready to keep your operations running.
Back-Office & Data Operations
Data entry, records management, processing, and operational support roles. Accuracy and discipline are built into how this workforce operates.
Industries We Serve
WE KNOW YOUR INDUSTRY
Our team brings deep BPO and staffing experience across the verticals where contact center and back-office talent matters most. We understand the performance standards, compliance expectations, and team dynamics specific to each.
Retail & E-Commerce
High-volume customer support, order management, returns processing, and seasonal surge staffing for retail and direct-to-consumer operations.
Financial Services & Banking
Customer service, account support, and back-office processing roles where accuracy, professionalism, and compliance awareness are non-negotiable.
Technology & SaaS Support
Tier 1 and Tier 2 technical support, onboarding assistance, and customer success roles for software and technology companies scaling their support operations.
What to Expect
SIMPLE. FAST. ACCOUNTABLE.
Tell Us What You Need
Submit your role requirements through our contact form or reach out directly. We'll be in touch promptly.
We Match From Our Pipeline
We search our active candidate pool for pre-screened talent that fits your role, location requirements, and engagement model.
You Meet the Candidates
We present qualified candidates for your review. No volume dumps — only people we're confident can do the job.
We Support the Placement
Once you've made your selection, we handle the engagement logistics and remain available throughout the placement.
READY TO AUGMENT YOUR TEAM?
Tell us what your program needs. We'll connect you with pre-screened talent from our active nationwide pipeline.